You and your family are our customers.

Primary Record chose a subscription model that can be turned on and off to find ways to make electronic medical record collection and organization a service focused on how families use their medical data.

Under My Account, you will find three things you want to check out.

  1. Subscription Plans
  2. Support
  3. Feedback & Roadmap

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Subscription Plans

Explore the pricing and premium services for a Family or Individual Plan

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Support is a Text or Email Away

Use Support within the application to connect with the Support Team at Primary Record as well as always locate the Help Center.

Primary Record is building a community of advocates, navigators, and experts to connect for help collect, organize, and learning how to share the best medical information to coordinate care better.

<aside> 📫 If you are interested in becoming an advocate or navigator, please contact Jean at [email protected].

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Help Influence Future Features and Roadmap

Provide feedback directly inside Primary Record’s Canny community. Read what others have suggested to vote up and add your request!

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We are committed to customer success and simplifying medical information for individuals, families, and agencies that support them.

If you don’t find what you are looking for, please let us know at [[email protected]](mailto:[email protected]?subject=Support%20Request) or (317) 210-0644

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📣 Got feedback or ideas you want Primary Record to consider?

We are here to listen 👂 and learn from you!