What is the primary purpose of Primary Record?

Primary Records allows families to have one place to collect, organize, and share their medical information electronically so that they can carry with them their medical story no matter where they are.

How does Primary Record differ from other health apps?

Primary Record was designed to empower families with better control over organizing and sharing medical information, enabling them to search and connect to patient portals for easy collection of electronic medical data. Recognizing the challenges of new laws on electronic medical access and the complexities of medical coordination, the platform allows families to edit and enrich this information with personal notes and links, and to involve trusted Collaborators in maintaining and coordinating care.

Who founded Primary Record, and what inspired its creation?

Founded by two neighbors, the idea for Primary Record came from Jean Ross, who spent six years attempting to help coordinate care for families caring for their 80+ year-old family members. When Jean walked across her cul-de-sac to tap into Jim McIntosh's years of developing and leading software products, she found an equally passionate co-founder who was in the throes of supporting an aging mother and a daughter with Down Syndrome.

How can I download a health summary to share using Primary Record?

Primary Record’s first phase is to help families better collect and organize their medical data. We will soon be adding the ability to share medical data via a report function to help in those transitions and new appointments that can be overwhelming. We have many ideas on what reports will need to be downloaded, so we want to hear from families about their ideas for reports they need to better share a summary of medical information.

Is Primary Record free to use?

Primary Record allows someone to register and create one free medical profile to explore the application. A subscription is required to securely connect to patient portals and/or add more Medical Profiles to manage.

How do I create an account on Primary Record?

Visit https://www.primaryrecord.app to register an account from a mobile phone or desktop.

Can I use Primary Record on multiple devices?

Yes, Primary Record can be used with a browser on a desktop or mobile phone. When using Primary Record on a mobile device, you can bookmark the website to create a mobile application by selecting Add to Home Screen.

What kind of health information can I document using a Primary Record?

Today, Primary Record is helping individuals and families document an accurate list of Medications, Conditions, Visits, and Care Team contacts. A Note capability allows adding additional health information while the team expands the health information organized. To inform the team of what is needed most, please share here.

How secure is the health information stored in Primary Record?

Primary Record is a secure mobile application that meets and exceeds the requirements set forth by the CARIN Alliance, a bipartisan, multi-sector collaborative working to advance the consumer-directed health information exchange, and the requirements set forth by the Federal Trade Commission’s Mobile Health App interactive tool.

Do I need a patient portal to use Primary Record?

A patient portal is just one way Primary Record helps collect medical information easily and securely. A patient portal is not required as information can be added manually.